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8 Guests
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3 Bedrooms
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2 Bathrooms
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Pets No
Features
- Off road parking
- Ground floor bedroom
- Garden / Patio
- Washing machine
- Dishwasher
- Broadband / WiFi
3 Customer Review(s)
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Sarah “Lovely property, great location.”
The cleanliness was very disappointing, our stay was impacted by: - no working boiler upon arrival. spent 2/3hrs troubleshooting - heater broke in the bedroom which was needed when nigh temparatures were 2 degrees - house had not recently been cleaned, spend over an hour dusting, hoovering and mopping (the mop water was black from grime). Broken glasses left out on kitchen sill and used soap bars in the bathrooms with hair on. There is no cell service at the property so had to relay on email, ...
The cleanliness was very disappointing, our stay was impacted by: - no working boiler upon arrival. spent 2/3hrs troubleshooting - heater broke in the bedroom which was needed when nigh temparatures were 2 degrees - house had not recently been cleaned, spend over an hour dusting, hoovering and mopping (the mop water was black from grime). Broken glasses left out on kitchen sill and used soap bars in the bathrooms with hair on. There is no cell service at the property so had to relay on email, still not received a response after 6 days post first email regarding the issues listed above. The property is amazing, if it had been clean with a working boiler upon arrival I would have rated 5 stars (noting the furniture is tired)
Thank you for your review Sarah. We apologise for the issues you had with your stay, but are glad we were able to get it resolved for you and addressed going forward. We hope to see you again soon. Bachcare