-
8 Guests
-
4 Bedrooms
-
2 Bathrooms
-
Pets Yes
Features
- Off road parking
- Ground floor bedroom
- Garden / Patio
- Washing machine
- Broadband / WiFi
3 Customer Review(s)
-
Alyse “This property is quite deceiving and a lot smaller than the photos suggest.”
The property was dirty, very dusty, hair on the carpet & fridge very unclean. There were no instructions when arriving to turning on the gas to get hot water (lucky we were travelling with men who knew how to work the gas tanks). The garage alarm went off on Saturday, I called bachcare to find out the code to disarm the alarm and was told the property manager would call me back - which they didn’t. We had to unplug the alarm from the power to carry on with our day. Lastly, the sleep out ...
The property was dirty, very dusty, hair on the carpet & fridge very unclean. There were no instructions when arriving to turning on the gas to get hot water (lucky we were travelling with men who knew how to work the gas tanks). The garage alarm went off on Saturday, I called bachcare to find out the code to disarm the alarm and was told the property manager would call me back - which they didn’t. We had to unplug the alarm from the power to carry on with our day. Lastly, the sleep out bathroom water was also hooked up to gas and the gas bottle was empty as soon as we arrived so we can to pay with our own funds to refill! Really unhappy with the overall stay and experience.
Thank you for your feedback, we are sorry to hear about the issues during your stay. This is not the standard we expect for our guests and will be following up with the local manager to ensure everything has been remedied and that future guests are not impacted Bachcare