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9 Guests
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5 Bedrooms
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3 Bathrooms
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Pets No
Features
- Off road parking
- Ground floor bedroom
- Garden / Patio
- Washing machine
- Dishwasher
- Broadband / WiFi
Reviews
2 Customer Review(s)
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Liana “The house was lovely at first and accommodated our party well.”
The house was warm and beds were comfortable. However the overall cleanliness of the facility was not up to standard and was disappointing. Crockery and glassware had to be washed before we could use them, stained tableware, mirrors and shower surfaces looked as if they had not been cleaned in months. There was no information on how to use TV and set up. A call to BachCare was made for a couple of issues however the TV issue was not resolved. Outdoor was a lovely seating area with BBQ however, ...
The house was warm and beds were comfortable. However the overall cleanliness of the facility was not up to standard and was disappointing. Crockery and glassware had to be washed before we could use them, stained tableware, mirrors and shower surfaces looked as if they had not been cleaned in months. There was no information on how to use TV and set up. A call to BachCare was made for a couple of issues however the TV issue was not resolved. Outdoor was a lovely seating area with BBQ however, there were multiple broken chairs that couldn’t be used, others were over-ridden with spiderwebs, and seating area looked like it hadn’t been cleaned all winter. I am more disappointed that BachCare charge such a large cleaning fee yet the accomodation cleanliness was such a low standard.
Thank you for your feedback Liana, we are sorry to hear about the issues during your stay. This is not the standard we expect for our guests and will be following up with the local manager to ensure everything has been remedied and that future guests are not impacted Bachcare