4.2★
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10 Guests
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5 Bedrooms
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3 Bathrooms
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Pets No
Features
- Off road parking
- Ground floor bedroom
- Garden / Patio
- Washing machine
- Dishwasher
- Broadband / WiFi
Reviews & Ratings
* Based on a combined average customer score
27 Customer Review(s)
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Jenny 
“Great location, very clean can cosy home.”
Highly recommended
Highly recommended
- Jenny, March 2024 -
Paula “Amazing views.”
Great deck area with lots of comfortable seating. Lovely big lawn area for games. Kitchen and bathrooms could do with a refresh. Perfect spaces for a large extended family holiday.
- Paula, January 2024Rachel “Amazing place to stay.”
So spacious and had all the necessities. View was Amazing, location was great. Would definitely recommend this place.
- Rachel, March 2023Rhonda “While the house and location are generally good and I would stay again, I was very disappointed with the lack of response I got to a few safety issues I raised with bachcare after we arrived.”
..there were a number of gaping holes in the deck where it looked like someone's foot had gone through rotten timber - and there is a very big drop below and we had a toddler with us. There weren't very many bedside lamps in the house and we moved one to use in the room the toddler was sleeping in, in a cot - and the shade started to melt as the bulb was a far higher wattage than the limit on the lamp base which was when we noticed that there were no smoke alarms in this very large house, which I believe is against all regulations. I would have expected that this issue at least would have been dealt with promptly but I had no contact at all from the property manager. The other gripe I had was that the listing did not mention that 2 of the bedrooms have no doors and are more like alcoves that you have to pass through on the way to other bedrooms.
- Rhonda, January 2023Thank you for your feedback, we are working on the issues that you have raised. The decking is being replaced and we do look forward to welcoming you back to enjoy the updates. Bachcare
Andie “Overall a very disappointing experience with Batchcare but a comfortable and enjoyable stay at the property.”
First of all, the listing incorrectly listed pets okay outside only. It was only as I was checking the night before leaving to make sure I had everything needed to bring our dog that I discovered that 'pets okay' outside had been removed and I had not been advised. I called as soon as they opened the next morning expecting that it would not be an issue and that they would honour the conditions at the time of booking only to find this was not the case. Staff were incredibly unhelpful and caused me a huge amount of stress and upset trying to make last minute arrangements for my dog. They were completely unwilling to try and find a resolution, contact the property owners to find out if we could pay a bond to bring her given the situation or even apologise for their error. The property itself is great. Awesome views and location, large enough for 2 families and comfortable. Plenty of parking and easy access. The kitchen is well stocked with ample plates, cups, glasses and utensils, along with several condiments for guest use. Unfortunately the property has not been well maintained (assuming this is batch care on behalf of the owners) as there are several rotten and broken boards on the balcony along with numerous raised and exposed nails which is very dangerous - especially for young children. There were numerous lights that were not working (I think just bulbs that needed to be replaced) - in the bathrooms, kitchen and main living areas. And one of the windows in the master bedroom was missing a fixture to close it properly so was not very secure. There is also exposed electrical wiring on the bottom of the hot water cylinder in the wardrobe in the single upstairs bedroom. Again very dangerous and something that needs to be rectified urgently. Finally check out instructions advised to clean the BBQ if used or a fee would be charged, however no cleaning products were left to clean the BBQ with so we had to purchase these ourselves. In summary, I would most definitely recommend the property however, would absolutely NOT recommend Batchcare and will think carefully before booking a Batchcare property again in the future.
- Andie, December 2022We are so very sorry to hear that your Bachcare experience was so negative as this is most certainly not our intention. Under normal circumstances, we would go above and beyond to work out a solution together with our owners to accommodate your requests. We are delighted you enjoyed this amazing home and hopefully, you will give us another chance in the future. Bachcare
Tatyana “Good classic kiwi bach with huge bonus of magnificent view!”
- Tatyana, October 2022carol “Property very old tired and in urgent need of some t l c.”
Awesome spot though
- carol, September 2022We are so delighted that you enjoyed this fabulous location and thank you for your feedback. Bachcare
Sue “A great place for a family get-together, and the view was spectacular.”
Very enjoyable stay.
- Sue, August 2022Katie “We couldn't have wished for a better holiday home to have a family reunion in.”
superb beds and bedding lovely comfortable lounge especially having a wood burner . The pantry and kitchen was wonderful and the view was just the best. Thankyou so much for sharing your beautiful home. We will be back and will share our experience on FB. On the down side noticed a few heaters don't work and thought a couple of multi banks would come in handy as we were 6 adults with phones. also there also no dishclothes in the kitchen. Thankyou very much Katie Williams
- Katie, August 2022Jan “Totally frustrating experience trying to deal with Bachcare.”
Very difficult to get in contact with. On arrival key not where we were informed lucky a door left unlocked so could get in . House had not been cleaned, floors dirty , basins not cleaned, toilets dirty , no rubbish bags left, no firewood as stated on amenities supplied. House was freezing cold some heaters not working, light bulbs not working, bbq out of order , beds not made. Tried to contact bachcare on arrival with theses problems told someone would come round which did not happen after 3 phone calls if trying and 3 different excuses we gave up. Was finally told where the key was completely different place than where we were advised. A young man turned up following day said would clean the floors which was a joke swept rubbish in a corner and put rubbish tin over it so it couldnât be seen. Never left firewood as he said he would finally delivered some a couple days before our departure . When we finally got house warm it was more comfortable but very disillusioned about all the problems which ruined our family holiday of 7 days. We were supposed to stay in February due to covid had to cancel Bachcare did give us a credit for 12 months and used it in July. Rate was cheaper in July so decided to stay an extra night from original booking but even though we were still in credit from original booking they charged us for the extra night. Have been in the hotel industry for many years and if acted as Bachcare have we wouldnât have had a business . Definitely never use them again. A lot of maintenance needs to be done on the house kitchen cupboard doors donât close properly and not in good repair bench top peeling off and in some bathrooms. Beds comfortable and views amazing.
- Jan, July 2022We are so very sorry that you had this negative experience during your stay with us and glad we could offer you some compensation - thank you for giving us this opportunity. Bachcare
Joseph “Very lovely stress free stay.”
Some lights were not working but it has a magnificent view, very private, lots of beds and well equipped. Over all we loved our stay thank you.
- Joseph, July 2022Adorania “Me and my group of friends loved our time in this house we did not want to leave.”
It was very warm inside once we arrived which was perfect as it is very cold in Taupo during this time. Our stay was very comfortable, there were extra blankets and heaters in every room. It had everything we needed and alot of space to move around. The views outside from the deck were amazing! Shops and centre close by. Would defintely recomend this place to others and would love to stay here again.
- Adorania, May 2022Amy “Great house.”
Beautiful view with a cosy living space and decent rooms. Would book again!
- Amy, May 2022Deborah “A really comfortable and relaxing place to stay with phenomenal views which make it really special.”
- Deborah, December 2021Sheryl “We needed a family getaway bachcare so stress free and easy loved the holiday home care free weekend”
- Sheryl, October 2021James “Great venue for our family to come together from around the country.”
Lots of space inside and out.
- James, September 2021Fiona “Excellent property, even during a cold snap during the winter.”
This property is spacious, with fabulous views both day and night, plus a beautiful well maintained section, with plenty of parking and privacy. It was perfect for our large group of ten. Highly recommended, thank you.
- Fiona, July 2021Heather “Wonderful views and outside dinning and garden space for children.”
plenty of very comfortable beds and bedding
- Heather, March 2021Kirsten “Amazing location and view.”
Highly recommend it
- Kirsten, March 2021Lance “Property was tidy, as shown in the images, great views over the lake!”
!
- Lance, February 2021Steve “Absolutely amazing views from this Baches location.”
The home is an older style lockwood, but it has all the basic requirements to make for an very enjoyable stay. We highly recommend this Bach to other holidaymakers.
- Steve, November 2020Lisa “Incredible views over Lake Taupo with plenty of outdoor space for the kids to run about.”
Warm and dry, comfortable beds.
- Lisa, October 2020Karen “Great place, amazing spot and awesome views.”
Really made for a great weekend with friends, lots of space and everything we needed. thank you
- Karen, May 2020Jarrod “Great family house in a fantastic location.”
- Jarrod, December 2019Belinda “Amazing views and well set up home.”
Everything we needed.
- Belinda, October 2019Debra “The property is on a location with amazing views and serenity.”
The rooms are also quite spacious. However, some essential items were not working. These include the sliding door lock of the deck area and the ceiling light in laundry area. Quite disappointing that such essential items were not addressed beforehand.
- Debra, December 2018Hi Debra, thank you so much for your feedback and we are glad to hear you loved the location of the property. We've passed your comments on now to have the light and lock fixed. Bachcare
Mandy “We loved our long weekend in this beautiful house.”
It was perfect for our group of eight, we had a fabulous stay. The house is well presented and comfortable and great for a group. And the views are just amazing! We would definitely stay here again.
- Mandy, November 2018Summary
- Bedroom 1: Single, Sofa Bed
- Bedroom 2: King
- Bedroom 3: King, Sofa Bed
- Bedroom 4: Queen
- Bedroom 5: Single
- Bathroom 1 with: Shower, Bath, Hand basin, Toilet
- Bathroom 2 with: Shower, Hand basin, Toilet
- Bathroom 3 with: Shower, Hand basin, Toilet
- Free Wi-Fi, TV, DVD / CD Player, BBQ
- Microwave, Fridge, Oven, Hobs, Cafetiere, Dishwasher, Toaster
- Washing Machine, Airing Rack
- Heating, Heat Pumps, Closed Fireplace
Linen
Our linen service will provide all sheets, pillowcases, towels, bath mats, and tea towels for your stay. Weâll also make up the beds for you prior to arrival and strip them down after your departure. Pillows and duvets are provided at the property.
The property
Heights Haven is a 5-bedroom 3-bathroom Acacia Bay holiday home at Lake Taupo with Wi-Fi. Positioned to capture gorgeous lake vistas, this homely haven is an ideal option for a relaxed lake base! This 2 storey Acacia Bay holiday home includes open plan living upstairs - unwind and take in the tranquil lake views from indoors, or set yourself up on the wraparound deck and enjoy a good book or fire up the BBQ! Upstairs at this Acacia Bay accommodation, bedroom 1 includes beautiful views, and is fitted with a king bed & a sofa bed and has an ensuite. Bedroom 2 has a single bed, while bedroom 3 includes a queen bed. Downstairs, bedroom 4 includes a king bed, and bedroom 5 is fitted with a single bed and a sofa bed. There are 2 bathrooms upstairs at Heights Haven and 1 bathroom downstairs. This peaceful lake base is a laid back, cosy haven for your next break away - you are just minutes from the lake edge and local cafe, or head into Taupo town centre an easy 5 minute drive from your door... Your Heights Haven awaits!
As the deck barrier is below 1 metre high, all guests should take care in this area due to the risk of falls.
Please note this property is equipped with ECO panel heaters in all bedrooms.
Please note a bond may be charged at certain times of the year. One of our team members will contact you if this is required for your booking.About the location
Just a few minutes drive from Taupo Central, Acacia Bay is a great place for a holiday filled with boating, fishing and hiking. Head into town for some shopping and an array of excellent cafes, or drive to see the famous Huka Falls. Another great thing to do is to simply find a good spot and take in the view of Lake Taupo over a picnic or some fish and chips. All of our Acacia Bay holiday homes are pre-inspected prior to your arrival and are ready for instant online booking.
As the deck barrier is below 1 metre high, all guests should take care in this area due to the risk of falls.
Please note this property is equipped with ECO panel heaters in all bedrooms.
Please note a bond may be charged at certain times of the year. One of our team members will contact you if this is required for your booking.
