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10 Guests
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4 Bedrooms
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2 Bathrooms
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Pets No
Features
- Ground floor bedroom
- Garden / Patio
- Washing machine
- Dishwasher
- Broadband / WiFi
9 Customer Review(s)
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Luke “The location is grea… however, like the last feedback this is where it ends.”
We had to get smoke alarms installed and the gas was empty. The carpet is freying and the kids cut their feet at the edges with the staples. The kitchen equipment is minimal and the power had an outage for over 6 hours planned the day after we arrived. We are not satisfied and looking for reimbursement as this was not up to standard and in breach of batch care conditions.
We had to get smoke alarms installed and the gas was empty. The carpet is freying and the kids cut their feet at the edges with the staples. The kitchen equipment is minimal and the power had an outage for over 6 hours planned the day after we arrived. We are not satisfied and looking for reimbursement as this was not up to standard and in breach of batch care conditions.
Thank you for reaching out and sharing your feedback. We sincerely apologize for the issues you encountered during your stay. This is certainly not the experience we want for our guests. We have passed your concerns on to the property manager for review and to ensure these matters are addressed. Additionally, we have processed a refund as a gesture of goodwill. We appreciate your patience and understanding, and we regret that your stay did not meet expectations. Please let us know if there’s anything further we can assist you with. Bachcare