“The property was fantastic, enough room for our family and our pets.”
The gardens were lovely and well kept. The rooms were large and spacious. The only thing I would recommend is for winter sheets on the beds and perhaps another oil heater instead of the fan heater which was noisey.,other than that it was a great place to stay. Close to the city and lots of places for our puppies to be walked.
The gardens were lovely and well kept. The rooms were large and spacious. The only thing I would recommend is for winter sheets on the beds and perhaps another oil heater instead of the fan heater which was noisey.,other than that it was a great place to stay. Close to the city and lots of places for our puppies to be walked.
- Maria, August 2024
Michael
“We had a lovely stay thank you.”
The gardens were a very nice outlook from the house and being on a back section it was private from the road. We felt warm coming in the winter time with the heat pump and heaters in the bedrooms. A great home away from home. The only thing missing were tongs in the kitchen. Thanks again.
- Michael, August 2024
Kent
“Our group arrived late on Friday night, only to find that the lockbox code provided did not work.”
We spent a frustrating 30 minutes on hold with the helpline (0800 42 22 42) without any response. After numerous attempts with different combinations, we were forced to make alternative arrangements as we could not access the property.
When contacted following our stay, bachcare failed to provide adequate compensation which not only is disappointing but also reflects a lack of genuine concern for your guests' experiences. We expected better from a company that prides itself on guest satisfaction.
I will not be using this service again.
- Kent, May 2024
Hi Kent. Thanks for your feedback, we are sincerely sorry to hear about the issues you experienced using our services. Bachcare takes full responsibility for the access issues with the property. We have followed up with our managed services team, and our guest services team to work out where we could have improved here, and how we can prevent issues such as this in the future. Key to this is investigating our phone systems and the availability of our guest services team outside office hours. We have addressed this issue with you directly and we hope you are happy with the outcome. Again, my sincerest apologies on behalf of Bachcare.
Bachcare
Our linen service will provide all sheets, pillowcases, towels, bath mats, and tea towels for your stay. We’ll also make up the beds for you prior to arrival and strip them down after your departure. Pillows and duvets are provided at the property.
The property
Discover a hidden gem in Napier at the Garden Retreat holiday home. Perfect for couples or small families (furry member included) seeking a lovely getaway, the home away from home offers quality comforts, a serene garden setting, and easy access to the best of Napier and its surroundings.
Step outside into the beautifully landscaped garden, where you can enjoy a morning coffee or a glass of wine under the moonlight and peaceful atmosphere. Inside, the living area is thoughtfully decorated with comfortable furnishings, creating a warm and cozy space to relax. The well-equipped kitchen has the amenities you need to prepare meals, with dining area options to suit everyone's vibe.
Garden Retreat features classy bedrooms with comfortable beds, ensuring a restful night's sleep. The bathroom has a minimalist touch with a bath to provide you extra relaxation after a day of exploring.
Located just a short drive from Napier city centre, Garden Retreat is ideally situated for exploring all that the vibrant region has to offer. Take a stroll along the Napier waterfront and discover the city's Art Deco architecture, or explore the boutiques, galleries, and cafes that line the streets.
With so much to see and do, this holiday haven is a perfect place to experience the best of Napier and create unforgettable memories with your loved ones.
Please note a bond may be charged at certain times of the year. One of our team members will contact you if this is required for your booking.
About the location
After the 1931 earthquake, Napier was beautifully rebuilt with the art deco trends of the time making it a truly unique stop for your holiday. Celebrate this unique heritage at their Art Deco weekend every February; stretch your legs by heading out to the gannet colony at stunning Cape Kidnappers; sample one of the world class Hawkes Bay wineries or explore the national aquarium. A 1 hour flight or 5 hours drive from Wellington or Auckland, there are classic Kiwi baches right through to waterfront properties awaiting your next holiday.
