“Linen in some of the bedrooms had duvets that were falling apart.”
One of the mattresses in the room had a massive sag in it and was not very comfortable for our friends. Mould was found on many windows and doors in the house. was listed as having a heater in each room and found that one of the rooms did not have one. Location was nice and quite and suited our needs.
Thank you for your review Nicky, we're glad to hear you enjoyed the location of The Sunhaven and that the property suited your needs. After investigating the issues you raised, both the property owner and our local service team confirmed that no mould was found at the property. All windows have been cleaned inside and out for extra precaution. Heaters are available in all bedrooms, the one that was missing was found in the wardrobe. We have checked the integrity of all mattresses but couldn't find any issues and have replaced duvets where needed.
Bachcare