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6 Guests
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2 Bedrooms
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1 Bathroom
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Pets No
Features
- Off road parking
- Ground floor bedroom
- Garden / Patio
- Washing machine
6 Customer Review(s)
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Lubos “It was my first time, and for sure the last time I have booked something by bachcare.”
It was the worst accommodation in my whole life. After we arrived in the house, everything was dirty. We had to wash the dishes alone, we washed the lines for sleeping. Chairs and table were broken. We sent message to bachcare: they answered us very fast, and they promised us compensation. After we left the house I wrote another 2 message to bachcare how is looks with the compensation, by they didn´t answer us any more. So my recommendation to everybody: never book something with bachcare. On ...
It was the worst accommodation in my whole life. After we arrived in the house, everything was dirty. We had to wash the dishes alone, we washed the lines for sleeping. Chairs and table were broken. We sent message to bachcare: they answered us very fast, and they promised us compensation. After we left the house I wrote another 2 message to bachcare how is looks with the compensation, by they didn´t answer us any more. So my recommendation to everybody: never book something with bachcare. On the chairs outside were birds braun sausages...
Thank you for taking the time to share your experience. We sincerely apologise that your stay did not meet expectations, and we completely understand your frustration. Please rest assured that we take your concerns seriously, and the issues you raised have been taken on board. Cleanliness and maintenance are incredibly important to us, and we are addressing these matters with the property team to ensure they do not happen again. Additionally, we have also provided compensation for the issues mentioned. We appreciate your patience while we worked through this. Once again, we are truly sorry for the inconvenience you faced and appreciate your feedback, as it helps us improve our service. If there is anything further we can do, please don’t hesitate to reach out. Bachcare