Updated 23 May, 2022
If you have an existing booking which is affected by current or future covid related restrictions, then please send us an email [email protected] with your 6-digit Booking ID and we will get back to you as soon as possible.
- There are no current restrictions in place for domestic travel. If you would like any further covid travel updates then you can find them here.
- If you get covid-19 while travelling domestically or you are a Household Contact while you are away from home on holiday or for work, you will need to isolate. Here you’ll find the Government’s guidelines on what you need to do.
What does this mean for existing bookings?
As a business, Bachcare is committed to providing the best outcome for owners and guests in these uncertain times. We ask that you use your discretion when booking your stay and advise that you seek government travel advice before booking your stay. If you choose to proceed with booking, then please review our terms in conditions. All bookings are subject to the T&Cs at time that you booked your stay.
Please note that from June 1st 2022, we will no longer be offering credits if guests cannot travel due to testing positive for covid and self isolating.
Many have asked about the requirement for guests to be vaccinated when staying at Bachcare properties. As it stands, we are continually monitoring the Government’s recommendations for the accommodation sector. This is an ever-evolving situation so we are taking our lead from the Ministry of Health regarding the measures required. Being an online business, there is no practical way for us to verify the vaccination status of all guests staying at our properties, so we’re keeping our guests safe by:
- Implementing a mandatory five-step cleaning programme for all of our properties
- Focusing on the provision of contactless services
If you have any concerns then please reach out to the team.